Data Protection

Db22 Privacy Policy

The security of your personal data is our highest priority. This policy clearly sets out how db22 collects, uses, and protects your data.

Last Updated: January 2026

How We We Protect Your Data

A quick overview of the key highlights of db22's Privacy Policy.

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End-to-End Encryption

All your data is protected with 256-bit SSL encryption. No third party can access your information.

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Not Sold to Third Parties

Db22 never sells or shares your personal data with advertisers or any other third parties.

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Minimal Data Collection

We only collect the information necessary to provide our services. No unnecessary data is retained.

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PCI DSS compliant payments

All payment-related information is stored and processed in accordance with the international PCI DSS standard.

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User Controls

You may request to view, correct, or delete your data at any time.

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Transparent Policy

Our Privacy Policy is written in plain, straightforward language so every user can easily understand it.

This Privacy Policy applies to all services on the db22.pro website and app. By using db22, you are considered to have consented to this policy.

1 Scope & Applicability

Db22 is an international-standard online gaming platform dedicated to delivering safe and trusted services to players in Bangladesh. We understand how valuable your personal information is, which is why this Privacy Policy transparently explains exactly how your data is collected, used, and protected.

This Privacy Policy applies equally to the db22.pro website, mobile app, and all other digital services offered by db22. By registering on or using our platform, you are deemed to have accepted this policy. We therefore encourage you to read it carefully before using the platform.

Our Privacy Policy is built in accordance with international data protection laws and industry best practices. db22 believes that protecting user privacy is not just a legal requirement — it is also our ethical responsibility.

Db22's Privacy Policy is updated regularly. The latest version is always available on this page.

2 What Data We Collect

Db22 only collects information that is necessary to provide you with our services. We do not ask for any personal data beyond what is required. The types of information we collect are described below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Identity Verification & KYC
Contact Information Phone number, email, address Account Management
Payment Information Mobile Banking Number Transaction Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Game history, betting logs Service Quality Improvement

Automatically Collected Information

Certain information is collected automatically when you browse db22, including your IP address, browser type, device type, pages visited along with time and duration, and referral URL. This data is used primarily to maintain security and improve platform performance.

3 How Data Is Used

Db22 uses the data it collects for specific, limited purposes. Your information is used for the following:

  • To create and manage your account and ensure its security.
  • To process deposits and withdrawals.
  • To complete KYC and age verification.
  • To manage bonuses, promotions, and VIP benefits.
  • To assist with customer support and resolve issues.
  • To prevent fraud, money laundering, and system abuse.
  • To fulfill legal obligations.
  • To personalise your platform experience.
  • To notify you of new offers and updates (only with your consent).

You can opt out of promotional emails or notifications at any time. The option to turn off marketing communications is available in your account settings.

4 How Long Data Is Retained

Db22 retains your data for as long as your account remains active or as needed to provide our services. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

  • Account data: for the duration the account is active + 5 years after closure.
  • Transaction records: up to 7 years, as required by law.
  • KYC documents: up to 5 years after verification.
  • Customer support records: up to 2 years.
  • Cookie and browsing data: up to 90 days.

Once the designated retention period ends, your data is deleted securely and permanently. No data is held beyond what is necessary.

5 Who Data Is Shared With

Db22 never sells your personal data. However, limited information may be shared with trusted parties in specific circumstances:

Payment Processors

Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and Upay. These partners also adhere to strict privacy policies.

Legal Authorities

Relevant information may be disclosed to authorities in response to court orders, government directives, or legal obligations. In all such cases, only the minimum necessary information is shared.

Technology Service Providers

Certain technology companies are engaged to operate the platform (e.g., cloud hosting, game software providers). They are bound by db22's privacy agreements and may only use your data for the specified purposes.

Your data is never shared with any advertising companies or data brokers — not ever.

6 Cookie Policy

Db22 uses cookies to improve platform functionality and personalize your experience. Cookies are small data files stored in your browser that help recognize you on return visits.

The Cookies We Use

  • Essential cookies: Required for the platform to function properly — including login sessions, language preferences, and similar settings.
  • Performance Cookies: Used to measure page loading speed and identify errors. Does not identify users personally.
  • Functionality Cookies: Remembers your preferences and settings.
  • Analytics Cookies: To analyse platform usage patterns and improve our services.

You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of certain platform features.

A cookie consent panel is shown on your first visit to db22, where you can choose which cookies to accept.

7 Your Rights

Every db22 user has specific rights regarding their personal data. We respect these rights and make every effort to fulfill them as promptly as possible.

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Right to Access Data

You can request to see what information we hold about you at any time.

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Right to Rectification

If any information is incorrect or out of date, you may request a correction.

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Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

In certain cases, you may request that the use of your data be restricted.

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Data Portability

You may request a copy of your data in a readable format.

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Right to Opt Out of Marketing

You can opt out of promotional communications at any time.

To exercise any of the rights listed above, please contact the db22 support team. Requests are typically processed within 30 business days.

8 Security Measures

Db22 employs industry-leading technical and organizational measures to protect your data. Our security framework operates on the following layers:

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • All data stored on our servers is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available for all accounts.
  • Unusual login attempts or transactions are detected and flagged automatically.
  • Regular security audits and penetration testing are conducted.
  • Server access is strictly controlled and fully logged.
  • Staff can only access data that is necessary for their specific role.

No security measure is 100% foolproof. Keep your password strong, never share it with anyone, and report anything suspicious to our support team right away.

9 Children's Privacy

Db22 is an adults-only gaming platform and is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

An age verification process is followed at registration. If any minor's information reaches us for any reason, it will be deleted immediately upon detection and the associated account will be closed.

If you are aware that a minor is using db22, please contact our support team immediately.

10 Policy Changes

Db22 reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified via your registered email or through a platform notification.

  • The date of any change will always be shown at the top of the page under "Last Updated".
  • For significant changes, a minimum of 30 days' notice will be given before they take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • You have the right to close your account if you do not agree to the updated policy.

11 Contact Us

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our data protection team typically responds within 2 business days.

Privacy Contact: [email protected]
General Support: [email protected]

When submitting a request, please send it from your registered email address and briefly describe the matter. Your request will be processed after your identity has been verified.

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